| Customer Service |
|
What is your mailing address?
Youth Enterprise Zone
C/O Outlet Connection
4305 Butler Street
Pittsburgh, PA 15201 |
What is your phone number and fax number ?
412-621-3759 (p)
412-621-3790 (f) |
Can you send a fax order?
Yes. The fax number is 412-621-3790. |
Can I place an order by check?
Product may be ordered by check on US
Funds only. Send
check payable to the Youth Enterprise Zone, C/O Outlet Connection,
4305 Butler Street, Pittsburgh, PA 15201. Please
include name, address, city, state, zip, phone, email address
and selected product. |
How long will it take for my order to arrive?
Orders are usually processed within 1-2
business days (with only a few exceptions for out-of-stock
situations). Please
allow at least 7-14 business days for delivery after shipment
within the continental US. Alaska, Hawaii and Canada orders
may take longer . During
our busy season from November to January, please allow an
extra week for your order to be processed and shipped. |
Are there additional charges for Canadian orders?
Canadian orders are shipped UPS and may be subject to an extra
charge imposed by the Canadian government. |
Will my private information stay private?
Youth Enterprise Zone has a privacy policy. Click here. |
What if I am not satisfied with my purchase?
If you are not completely satisfied with your product purchased
from the Youth Enterprise Zone, we will refund your money
(excluding shipping) within 30 days. Please see our return
policy for details. |
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| PRODUCT |
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How is my order being shipped?
Orders shipped within the US are either hand-delivered,
sent US Mail or UPS, depending on location and type of product
purchased. |
How long will it take for my order to arrive?
Orders are usually processed within 1-2 business days (with
only a few exceptions for out-of-stock situations). Please
allow at least 7-14 business days for delivery after shipment
within the continental US. Alaska, Hawaii and Canada orders
may take longer. During our busy season from November
to January, please allow an extra week for your order to
be processed and shipped. |
Is the Youth Enterprise Zone web site secure? |
What if my order is incomplete or incorrect?
Please call Customer Service at 412-621-3759. |
What if my product is damaged or defective?
Contact Customer Service to report the damage.
Damaged or defective product will be replaced within 30 days
of receipt. |
How do I request a refund or return?
Please see our Return
Policy. |
Where do I send my return?
Please see Return
Policy. |
